> ## Documentation Index
> Fetch the complete documentation index at: https://docs.replify.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Emma Email Integration

> Configure Emma to send emails from campaigns through your external email account

export const BaseUrl = ({path = '', children}) => {
  const baseUrl = 'https://app.replify.ai';
  const fullUrl = path ? `${baseUrl}${path.startsWith('/') ? path : `/${path}`}` : baseUrl;
  if (children) {
    return <a href={fullUrl}>{children}</a>;
  }
  return fullUrl;
};

export const ContactEmail = () => {
  return <a href="mailto:help@replify.ai">help@replify.ai</a>;
};

## Overview

The Emma integration allows you to send emails from campaigns through your external email account to your customers. This integration connects your Emma email marketing platform with platform campaigns.

## Prerequisites

* An active Emma account
* Plus plan subscription

## How It Works

When configured, the Emma integration enables your campaigns to send emails using templates from your Emma account. Configuration happens in two places:

1. **Connected Apps page** — Connect your Emma account with connection name, public key, and private key on the <BaseUrl path="/manage-integrations">Connected Apps</BaseUrl>
   page
2. **Campaign page** — Specify campaign-specific details that tell the campaign which Emma template to use

## Setup Instructions

### Step 1: Connect Your Emma Account

1. Navigate to the <BaseUrl path="/manage-integrations">Connected Apps</BaseUrl>
   page in your organization settings
2. In the **Send from external emails** section, click **+ Add connection**
3. Enter your Emma account configuration:
   * **Connection Name** — A descriptive name to differentiate this integration (e.g., "Marketing Team Emma Account")
   * **Public Key** — Your Emma account username
   * **Private Key** — Your Emma account password
4. Save the connection

### Step 2: Configure Campaign Settings

Once your Emma account is connected, configure each campaign to use specific Emma templates:

1. Navigate to your campaign in the <BaseUrl path="/campaigns">Campaign Manager</BaseUrl>
2. In the campaign settings, find the **Emma Integration** section
3. Configure the following fields:
   * **Account ID** — Your Emma account ID
   * **Event Type** — The Event Type ID you want to use for the campaign (configured through Emma)
   * **Send Email** — The ID of the email address you want your campaign to send from (configured through Emma)
   * **Template ID** — The specific Emma template ID to use for this campaign

These parameters tell the campaign which template from your Emma account to use when sending emails.

## Template Configuration

Each campaign can use a different Emma template, allowing you to customize email content per campaign. Make sure the template IDs you specify exist in your Emma account.

## Troubleshooting

If emails aren't sending correctly, verify:

* Your Emma credentials are correct on the <BaseUrl path="/manage-integrations">Connected Apps</BaseUrl>
  page
* The template ID exists in your Emma account
* The account ID matches your Emma account
* Email sending is enabled for the campaign

For additional help, contact <ContactEmail />
.